Terms of service

Last Updated: May 18, 2026

Welcome to House of Brilliant Shades (“HBS,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, products, services, and online store.

By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms, our Privacy Policy, Shipping Policy, Return Policy, and any additional policies referenced on this website. If you do not agree with these Terms, please do not use this Site.

 

1. Website Operator

This website is owned and operated by House of Brilliant Shades Inc. Throughout the Site, the terms “we,” “us,” and “our” refer to House of Brilliant Shades (“HBS”).

Our online store may be hosted and operated through third-party e-commerce platforms, including Shopify and related payment or fulfillment providers.

 

2. Eligibility and Use of Site

By using this Site, you represent and warrant that:

  • You are at least 18 years old or the age of majority in your jurisdiction; 
  • You are legally capable of entering into binding agreements; 
  • Any information you provide to us is accurate and complete; 
  • You will use this Site only for lawful purposes. 

You agree not to:

  • Use the Site for fraudulent or unauthorized purposes; 
  • Violate any applicable laws or regulations; 
  • Interfere with the security or operation of the Site; 
  • Upload malicious software, viruses, or harmful code; 
  • Copy, reproduce, distribute, modify, scrape, or exploit Site content without prior written permission. 

We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.

 

3. Intellectual Property

All content on this Site, including but not limited to:

  • Logos 
  • Product names 
  • Trademarks 
  • Images 
  • Videos 
  • Product descriptions 
  • Designs 
  • Graphics 
  • Website layout 
  • Text 
  • Digital content 

is the property of House of Brilliant Shades or its licensors and is protected by copyright, trademark, trade dress, and other intellectual property laws.

The trademarks “HBS,” “House of Brilliant Shades,” and related branding elements may not be used without prior written consent.

You may electronically copy or print portions of the Site solely for personal, non-commercial use related to shopping or placing orders with HBS.

Any unauthorized use, reproduction, resale, republication, or exploitation of Site materials is strictly prohibited.

 

4. Product Information and Availability

We strive to display products, specifications, pricing, descriptions, dimensions, stone weights, colors, and availability as accurately as possible. However:

  • Product colors may vary depending on monitor or device settings; 
  • Jewelry dimensions and weights may slightly vary due to manufacturing tolerances; 
  • Stone carat weights may vary slightly from stated measurements; 
  • Certain images may appear enlarged to show detail. 

All products are subject to availability.

We reserve the right to:

  • Limit quantities; 
  • Discontinue products at any time; 
  • Refuse or cancel orders; 
  • Correct pricing, inventory, or description errors; 
  • Modify products or specifications without notice. 

If an item becomes unavailable after purchase, we may contact you regarding substitute options, delayed fulfillment, store credit, or cancellation.

 

5. Pricing and Pricing Errors

Prices are listed in U.S. Dollars (USD) unless otherwise stated.

Although we make every effort to ensure accurate pricing, typographical, technical, or system errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

If a product is listed at an incorrect price, we may:

  • Cancel the order; 
  • Refuse shipment; 
  • Request payment of the corrected price before shipment; 
  • Offer cancellation and refund options. 

We are not obligated to honor incorrect pricing.

Displayed retail values, comparison prices, or estimated retail values may represent:

  • Suggested retail pricing; 
  • Supplier or manufacturer estimates; 
  • Comparable market pricing; 
  • Internal valuation estimates. 

These values are provided for reference purposes only.

 

6. Orders and Payments

We accept approved payment methods, including major credit cards, PayPal, Square, Shop Pay, and other payment providers displayed at checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method; 
  • Billing information provided is accurate; 
  • Charges may be processed immediately upon order confirmation. 

Orders may be subject to fraud screening and verification.

We reserve the right to cancel or refuse any order that appears suspicious, unauthorized, fraudulent, or in violation of these Terms.

 

7. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible at:

We cannot guarantee modifications or cancellations once an order has entered processing or shipment.

Orders already shipped are subject to our Return Policy.

 

8. Promotions, Discounts, and Free Gifts

Promotions, discount codes, coupons, and special offers:

  • May expire without notice; 
  • Cannot be combined unless expressly stated; 
  • May exclude sale items, limited collections, or special releases; 
  • Are subject to availability and eligibility requirements. 

Free gifts are limited in quantity and may be substituted with items of equal or greater value at our discretion.

 

9. Shipping and Delivery

Shipping timelines are estimates only and are not guaranteed.

HBS is not responsible for delays caused by:

  • Carriers; 
  • Customs processing; 
  • Weather; 
  • Incorrect shipping information; 
  • Force majeure events; 
  • Third-party fulfillment providers. 

Customers are responsible for providing accurate shipping addresses.

We are not liable for packages lost, delayed, or misdelivered due to incorrect address information supplied by the customer.

Risk of loss and title transfer to the customer upon carrier delivery confirmation, unless otherwise required by law.

Additional terms are outlined in our Shipping Policy.

 

10. Returns and Exchanges

Returns, exchanges, and refunds are governed by our Return Policy.

Certain items may be final sale, including but not limited to:

  • Customized items; 
  • Personalized products; 
  • Worn items; 
  • Clearance merchandise; 
  • Special orders. 

Returned items must comply with all return eligibility requirements.

 

11. User Submissions and Reviews

If you submit reviews, comments, suggestions, photos, testimonials, social media tags, or other content (“Submissions”), you grant HBS a non-exclusive, worldwide, royalty-free, perpetual, irrevocable license to:

  • Use; 
  • Reproduce; 
  • Modify; 
  • Publish; 
  • Translate; 
  • Display; 
  • Distribute; 
  • Market 

such content in any media format without compensation or further permission.

You represent that:

  • You own or control the rights to your Submissions; 
  • Your content does not violate any law or third-party rights; 
  • Your content is not defamatory, fraudulent, obscene, or harmful. 

We reserve the right, but not the obligation, to remove or edit content at our discretion.

 

12. Third-Party Services and Links

This Site may contain links to third-party websites, services, social media platforms, or external content.

HBS does not control or endorse third-party websites and is not responsible for:

  • Their accuracy; 
  • Security; 
  • Privacy practices; 
  • Content; 
  • Products or services. 

Your interactions with third-party sites are at your own risk.

 

13. Disclaimer of Warranties

THIS SITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HBS DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • MERCHANTABILITY; 
  • FITNESS FOR A PARTICULAR PURPOSE; 
  • NON-INFRINGEMENT; 
  • ACCURACY; 
  • RELIABILITY; 
  • AVAILABILITY. 

We do not guarantee uninterrupted or error-free operation of the Site.

 

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HBS SHALL NOT BE LIABLE FOR ANY:

  • INDIRECT; 
  • INCIDENTAL; 
  • SPECIAL; 
  • CONSEQUENTIAL; 
  • PUNITIVE DAMAGES; 
  • LOST PROFITS; 
  • LOST DATA; 
  • BUSINESS INTERRUPTION 

arising from your use of the Site or purchase of products.

Our total liability shall not exceed the amount paid by you for the applicable order giving rise to the claim.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply to you.

 

15. Indemnification

You agree to indemnify, defend, and hold harmless House of Brilliant Shades and its affiliates, officers, directors, employees, contractors, suppliers, and agents from any claims, damages, liabilities, costs, or expenses arising out of:

  • Your violation of these Terms; 
  • Your misuse of the Site; 
  • Your infringement of third-party rights; 
  • Your violation of any applicable law. 

 

16. Fraud Prevention

HBS actively investigates suspected fraud and unauthorized transactions.

We reserve the right to:

  • Cancel suspicious orders; 
  • Refuse service; 
  • Report fraudulent activity to law enforcement; 
  • Recover losses, fees, and damages associated with fraud. 

 

17. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy.

By using this Site, you consent to the collection and processing of information as described in our Privacy Policy.

 

18. Governing Law

These Terms and any disputes arising out of your use of this Site shall be governed by and construed in accordance with the laws of the State of New York and applicable United States laws, without regard to conflict of law principles.

 

19. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

 

20. Changes to Terms

We reserve the right to update, modify, or replace these Terms at any time by posting revised versions on this Site.

Your continued use of the Site following any changes constitutes acceptance of the revised Terms.

 

21. Contact Information

Questions regarding these Terms of Service may be directed to:

House of Brilliant Shades
Website: houseofbrilliantshades.com
Email: sales@houseofbrilliantshades.com
Phone: +1 (848) 212-0267